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Privacy Policy

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Privacy Policy

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Last Updated: August 2026

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us. By using our site, you agree to the terms outlined below.

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1. Information We Collect

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We may collect the following information when you interact with our website or place an order:

  • Personal Information: name, email address, phone number, billing/shipping address.

  • Order Information: items purchased, custom order details, payment method (processed securely through third‑party payment providers).

  • Technical Information: IP address, browser type, device type, and pages visited (collected automatically through cookies or analytics tools).

We do not collect or store credit card numbers on our website. All payments are processed through secure third‑party services.

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2. How We Use Your Information

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​We use your information to:

  • Process and complete your orders

  • Communicate with you about your purchase

  • Respond to questions or customer service requests

  • Improve our website and services

  • Send occasional updates, promotions, or announcements (only if you opt in)

We do not sell or share your personal information with outside companies for marketing.

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3. Cookies & Tracking

Our website may use cookies or similar technologies to:

  • Improve site performance

  • Remember your preferences

  • Analyze website traffic

You can disable cookies in your browser settings at any time.

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4. Sharing Your Information

We may share your information only with:

  • Payment processors (for secure transactions)

  • Delivery services (to ship or deliver your order)

  • Website hosting or analytics providers (to maintain and improve our site)

These partners are required to protect your information and use it only for the services they provide.

We do not sell, trade, or rent your personal information.

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5. Data Protection

We take reasonable steps to protect your information, including:

  • Secure website hosting

  • Encrypted payment processing

  • Limited access to customer data

However, no online system is 100% secure, and we cannot guarantee absolute protection.

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6. Your Rights

You may request:

  • Access to the personal information we have about you

  • Corrections to inaccurate information

  • Deletion of your information (unless needed for legal or order‑related reasons)

Contact us directly to make any of these requests.

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7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

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9. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Email: (kakekissebliss@yahoo.com ) Phone: (216-278-4665) Location: Streetsboro, Ohio

If you want, Rose, I can also create:

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Terms & Conditions

Last Updated: August 2026

These Terms & Conditions apply to all orders placed with our bakery. By ordering from us, you agree to the policies listed below.

1. Ordering Policy

  • All custom cakes and cupcakes require a minimum of 2 days’ notice.

  • Rush orders may be accepted depending on availability and may include an additional fee.

  • Orders are only confirmed once all details (flavor, size, design, pickup time) are agreed upon.

2. Payment Policy

  • Cash on Pickup: Customers may pay in cash at the time of pickup.

  • Payment Before Baking: For custom cakes, payment must be made before baking begins. This covers ingredients, time, and labor.

  • If payment is not received by the agreed time, the order may be canceled.

3. Cancellations & Refunds

  • Custom orders are non‑refundable once baking or preparation has started.

  • Cancellations must be made at least 24 hours before the scheduled pickup.

  • No refunds are given for missed pickups or changes requested after baking has begun.

4. Design & Decoration

  • Final designs may vary slightly from reference photos due to natural variations in ingredients, color tones, and handcrafted decoration.

  • Exact color matching cannot be guaranteed, especially for deep or vibrant colors.

5. Allergy Notice

  • All products are made in a kitchen that handles wheat, eggs, dairy, nuts, soy, and tree nuts.

  • While care is taken to avoid cross‑contamination, no product can be guaranteed allergen‑free.

  • Customers must inform us of any allergies before ordering.

6. Pickup & Handling

  • Once the order is picked up, the customer is responsible for transporting, storing, and handling the product.

  • We are not liable for damage caused by heat, improper transport, or mishandling after pickup.

7. Quality & Freshness

  • All items are baked fresh.

  • Slight variations in texture, color, or appearance may occur due to the nature of handmade baked goods.

8. Photography & Marketing

  • We reserve the right to photograph all products and use images for marketing, social media, and promotional purposes.

9. Pricing

  • Prices may change based on ingredient costs, customization, and seasonal availability.

  • Final pricing will be confirmed at the time of order.

10. Website Content

  • Information on this website may change without notice.

  • We make every effort to keep details accurate but cannot guarantee all information is always up to date.

Allergen Disclaimer

At Rosie's Datenut Cake Co., we prioritize your safety and satisfaction. Please be aware that our products may contain or come into contact with common allergens, including nuts, dairy,, and soy. We recommend that customers with food allergies or sensitivities consult our staff for detailed information before placing an order. Thank you for choosing Rosie's, where we care about your well-being!

Refund & Cancellation Policy

Last Updated: August 2026

This Refund & Cancellation Policy applies to all orders placed with our bakery. By ordering from us, you agree to the terms below.

1. Cancellations

  • Orders may be canceled up to 24 hours before the scheduled pickup time.

  • Cancellations made after the 24‑hour window may not be eligible for a refund.

  • Custom cake orders require payment before baking begins. Once payment is made and baking has started, the order cannot be canceled.

2. Refunds

  • Custom cakes and cupcakes are non‑refundable once baking or preparation has begun.

  • No refunds are given for:

    • Missed pickups

    • Incorrect information provided by the customer

    • Changes requested after baking has started

    • Damage occurring after pickup (heat, transport, mishandling)

3. Order Changes

  • Changes to flavor, size, design, or pickup time must be requested before payment is made.

  • Once baking begins, no changes can be made to the order.

4. Quality Concerns

  • If you believe there is an issue with your order, please contact us within 24 hours of pickup.

  • We may request photos or details to help resolve the concern.

  • Refunds or replacements are offered at our discretion and only when the issue is clearly related to product quality.

5. Non‑Pickup Policy

  • Orders not picked up at the scheduled time will be held for up to 24 hours (if safe to do so).

  • After 24 hours, the product may no longer be safe to consume and will be discarded.

  • No refunds are provided for missed pickups.

6. Cash Payments

  • Cash payments are accepted at pickup.

  • For custom cakes, payment must be made before baking begins, even if paying cash.

7. Weather & Emergencies

  • In the event of severe weather or emergencies, we will work with you to reschedule your pickup time.

  • Refunds are not guaranteed but may be considered depending on the situation.

🌸 Rose’s Datenut Cake Co.

                                            📞 216‑278‑4665

  📧  RosiesDateNutCakeCo@gmail.com © 2026 Rose’s Home Bakery 

                                             Made with love in Ohio

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